Patient Services

Patient Services Mission Statement

“To provide a customer orientated service which provides efficient and effective services to patients our & internal customers.”

The Patient Services department main function is the responsibility for all patient interfaces with the hospital and is also responsible for the clerical and administration front line support services of the hospital. It is our main aim to provide quality patient centered care and welcome patient comments.

The Patient Services Department supports the Hospital’s patient care systems and structures by providing a high quality, professional clerical and administrative service to all areas of the Hospital.

The Patient Services Department also incorporates Patient Accounts and our internal printing facilities.

Patient Services

Patient Services provide an information service to the general public, patients, staff and students of the Hospital via various reception points throughout the hospital and via the telephone and emailing services.

These receptions provide support to the clinics, reception areas, departmental offices, clinical staff and students.

How to contact us?

Telephone: +353 1 6127391

E-mail: patient@dental.tcd.ie

Patient Accounts

Patient Accounts are located at the main reception area. The Hospital operates an automated billing system for patient invoices. The Patient Accounts team ensures that all invoices are produced and issued to the patient normally within two working days after the patient appointment.

Patients can contact the Accounts team regarding payment options for treatment, tax claims, VHI claim forms etc.

How to contact us?

Telephone: +353 1 6127250

E-mail: patientaccounts@dental.tcd.ie